
iPAD REPAIRS
Not the device you need repaired? Click here to go back to the device list.

BEFORE YOU BRING US YOUR iPAD:
Be sure to back up your iPad in iCloud or iTunes and know your AppleID and password PRIOR to bringing your iPad in for repair. You will need your AppleID and password to turn off ‘Find My iPad’ when you check-in, as well as authenticate your data after the repair.
If you do not know your AppleID or AppleID password, click here or call AppleCare Support: 1-800-275-2273. Per our Apple license, iCommand CANNOT provide AppleID account assistance in store.
iPAD REPAIR PRICING
iPad repair pricing varies depending on your device’s level of coverage – Apple Limited Warranty, AppleCare+, Out of Warranty. Not sure if you’re covered? Check your warranty status using your iPad serial number.
If your hardware issue wasn’t caused by accidental damage (such as a drop or liquid spill) and it’s covered by Apple limited warranty or AppleCare+, there’s no charge. If your iPad was damaged (including cracked screens, bends, or liquid damage) and you have AppleCare+, the coverage includes two incidents of accidental damage. Each incident has a service fee. If you don’t have AppleCare+, your repair fee will vary up to Apple’s out-of-warranty repair fee.
iPad Screen Repair Pricing
In Warranty iPad Hardware Service
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iPad Pro 12.9-inch (3rd Gen, 4th Gen):
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iPhone 12.9-inch (1st Gen), iPad Pro 12.9-inch (2nd Gen):
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iPad Pro 11-inch (1st Gen, 2nd Gen, 3rd Gen):
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iPad Pro 10.5-inch:
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iPad Pro 9.7-inch:
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iPad Air 2:
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iPad Air (1st Gen), iPad (5th Gen, 6th Gen, 7th Gen, 8th Gen):
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iPad Mini 3, 4, 5:
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iOS Software Fixes (disabled iPad, data transfers, etc.)
iOS Reinstallation
* DISCLAIMER: This service is for the iOS reinstallation ONLY. Additional charges are incurred if you need assistance with Activation Lock or restoring your data. YOU ARE RESPONSIBLE FOR THE iOS REINSTALLATION CHARGE EVEN IF YOU CANNOT SUPPLY THE CORRECT APPLEID AND PASSWORD FOR ACTIVATION LOCK. |
iOS Data Transfer
*DISCLAIMER: You MUST know your AppleID username and password in order to authenticate the data after the transfer is complete. If you do not know your password, CLICK HERE for instructions on how to get it reset BEFORE coming in. |
Williamsburg
Address
1315 Richmond Road
Williamsburg, Virginia 23185
Call or text
(For Repair Updates, Click Here)
Monday - Friday
10 AM - 5 PM
Saturday - sunday
Closed
Directions
From Richmond
- Head East on I-64 E to exit 234 (VA-199 E).
- Continue on VA-199 E to VA-321 E exit (Monticello Ave).
- Turn left onto VA-321/Monticello Ave
- Continue on Monticello Ave. for 2.5 miles until the traffic light for the intersection with Richmond Rd.
- Turn left at the traffic light for Richmond Rd.
- Turn right at the next light for Dunkin Donuts
- iCommand is in on the right hand side of the Dunkin Donuts building
From Hampton Roads
- Head West on I-64 E to exit 234 (VA-199 E).
- Continue on VA-199 E to VA-321 E exit (Monticello Ave).
- Turn left onto VA-321/Monticello Ave.
- Continue on Monticello Ave. for 2.5 miles until the traffic light for the intersection with Richmond Rd.
- Turn left at the traffic light for Richmond Rd.
- Turn right at the next light for Dunkin Donuts
- iCommand is in on the right hand side of the Dunkin Donuts building